Honest answers to the questions Atlanta families ask most.

Communities pay us a placement fee when a family moves in with them. Our service to families is always free — there's no cost or obligation to you.

It depends on the urgency and the specific needs. For routine placements, our process typically moves from consultation to community matching in 2–4 days, with tours scheduled within a week. For hospital discharges and urgent situations, we compress the timeline and can often place within 24–72 hours.

We coordinate directly with discharge planners and can tour communities on your behalf when you cannot be there. The key variable is community availability — we cannot create an open bed where one does not exist. Our process is built around developing firsthand knowledge of metro Atlanta communities, so we evaluate fit directly rather than relying on a brochure alone.

Assisted Living: For people who need help with daily tasks — bathing, dressing, medication management — but still want independence. Residents typically have their own apartments. Communities offer meals, activities, and transportation. Staff are available 24/7 but residents do not need continuous medical supervision.

Memory Care: A specialized setting (often a secured wing within an assisted living community) designed for people with Alzheimer's, dementia, or other memory conditions. Memory care communities may offer specialized staffing, programming, security, and support designed for residents with memory-related needs. Services and staffing models vary by community.

Personal Care Homes: Licensed residential settings that provide housing, meals, supervision, and personal assistance. Many are smaller and more residential in feel than larger senior-living communities, though size and services vary.

Skilled Nursing (Nursing Homes): For people who need 24/7 medical care and supervision by licensed nurses. This is the highest level of care outside a hospital. Appropriate for complex medical conditions, post-surgery recovery, or when someone cannot safely transfer, eat, or manage their own care. Medicare generally does not pay for long-term custodial care, though it may cover qualifying short-term skilled nursing or rehabilitation care under certain circumstances.

Costs vary significantly by community, apartment, care level, and added services. Ask us for current market guidance and community-specific pricing.

Every community assesses and prices individually. We help you understand what is included in each price — and what costs extra — so there are no surprises.

Communities pay us a placement fee when a family moves in with them. Our service to families is always free — there's no cost or obligation to you. We'll always tell you if we don't have a paying partner that fits your needs.

When a patient is ready to leave the hospital but cannot safely return home, the hospital's discharge planner works to find an appropriate next level of care. This could be a skilled nursing facility for rehab, an assisted living community, or a memory care setting. The discharge planner reaches out to placement services like ours to identify communities with availability.

We step in to compress a process that normally takes weeks into days — sometimes hours. We work to confirm which communities have immediate availability, which can handle specific medical needs, and which are within the family's budget and geography. We coordinate directly with the hospital team so the family can focus on their loved one, not logistics.

Medicare: Medicare generally does not pay for assisted living or long-term custodial care. It may cover qualifying short-term skilled nursing or rehabilitation care under certain circumstances. Coverage rules vary, so confirm eligibility with Medicare or the member's health plan.

Medicaid in Georgia: Georgia Medicaid does offer some programs that can help with assisted living or personal care home costs, including the Elderly and Disabled Waiver Program (CCSP and SOURCE). These programs have income and asset limits, and waiting lists can be long. Availability varies by county.

We are not benefits counselors and cannot determine eligibility, but we can point you to resources that help you understand what may apply to your situation.

We are based in Buckhead and serve all of metro Atlanta including Midtown, Sandy Springs, Marietta, Decatur, Alpharetta, Roswell, Smyrna, Dunwoody, Brookhaven, Johns Creek, Duluth, Lawrenceville, Stone Mountain, East Point, College Park, and surrounding areas across Fulton, DeKalb, Cobb, Gwinnett, Clayton, and Cherokee counties.

If you are outside these areas, call us. If we cannot help directly, we can often point you to someone who can.